Frequently Asked Questions

What happened to ScribBall?
ScribBall was renamed to Crayon Ball. We find this new name and look is more memorable, easier to pronounce and spell, and does a better job of evoking the playful fun of our game.

What if I bought ScribBall 1 or ScribBall 2?
Your ScribBall license is good for all future versions of the game, including Crayon Ball! Just enter in your old license key and the game will be registered!

I lost my license key!
Give us an email at support (at) howlingmoonsoftware.com and we'll help you out! It helps if you know what email or the name you registered with.

I'm new to online purchases and registering software. How does this work?
We give you a trial version of our game, so you can try it out before you decide if you want to buy it. The trial has a timer on it that limits how long you can play. When you decide you want to keep playing, you purchase our game securely with a credit card or through Paypal, and we send you a license key in an email. This key is your purchased copy of the game! It will usually come within 5 minutes of your purchase; we don't mail you anything so there's no need to wait.

Can I use a Mac key on my Windows machine, or vice-versa?
Yup, these keys are interchangable. So if you buy a new computer of a different OS, your old key will still work.

What's your privacy policy and disclaimer?
We respect your privacy and will never give or sell your personal information to anyone. Our payment processing is currently handled through eSellerate, and all personal information is securely stored on their servers. Your payment information is never exposed to Howling Moon Software. eSellerate's privacy policy is available in detail.

There are no warranties and no liability assumed for any of our software. That being said, we work hard to produce quality software and appreciate bug reports sent to our support email. See our detailed liability disclaimer.